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Do you think this warning letter for a late Early AM is justified?
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<blockquote data-quote="upschuck" data-source="post: 1302052" data-attributes="member: 49865"><p>I would have delivered it with the customer's help, but I wouldn't blame anyone that insists on going by the contract and delivering with other hourly help. He asked for help before he left, and management denied his request; I'm sure he was a little pissed that he wasn't getting help, and that influenced his decision to not deliver package. How hard is it to have had another air driver follow him out and made it his first stop, then air driver could have finished his airs afterward. center manager got busted and is pushing the crap downhill.</p><p></p><p>I may be mistaken, but there used to be a "other non delivery" option that says "over 70" or something, that can be used if no help is available, and I believe I saw it there recently.</p></blockquote><p></p>
[QUOTE="upschuck, post: 1302052, member: 49865"] I would have delivered it with the customer's help, but I wouldn't blame anyone that insists on going by the contract and delivering with other hourly help. He asked for help before he left, and management denied his request; I'm sure he was a little pissed that he wasn't getting help, and that influenced his decision to not deliver package. How hard is it to have had another air driver follow him out and made it his first stop, then air driver could have finished his airs afterward. center manager got busted and is pushing the crap downhill. I may be mistaken, but there used to be a "other non delivery" option that says "over 70" or something, that can be used if no help is available, and I believe I saw it there recently. [/QUOTE]
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Do you think this warning letter for a late Early AM is justified?
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