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Does customer commitments not matter anymore?
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<blockquote data-quote="Netsua 3:16" data-source="post: 4073973" data-attributes="member: 73764"><p>They'll certainly still punish you for missed service. Got a verbal today for having a late early am that I could not find in time, was buried on the 4000 shelf. I had about 15 minutes to spare, couldn't find it anywhere, it was a letter, the hin was smuged and the preloader just couldn't ask for a restamp even though the damn thing said Next Day Early AM right on it.... Of course 10 minutes after commit time I was sorting and found it. I broke and went straight to it; they said I could run it on trace (an option, not an order) but friend that, somebody paid like 80 bucks for it to get there at a certain time. 20 minutes late, verbal warning, yes sir thank you sir and move on</p></blockquote><p></p>
[QUOTE="Netsua 3:16, post: 4073973, member: 73764"] They'll certainly still punish you for missed service. Got a verbal today for having a late early am that I could not find in time, was buried on the 4000 shelf. I had about 15 minutes to spare, couldn't find it anywhere, it was a letter, the hin was smuged and the preloader just couldn't ask for a restamp even though the damn thing said Next Day Early AM right on it.... Of course 10 minutes after commit time I was sorting and found it. I broke and went straight to it; they said I could run it on trace (an option, not an order) but friend that, somebody paid like 80 bucks for it to get there at a certain time. 20 minutes late, verbal warning, yes sir thank you sir and move on [/QUOTE]
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Does customer commitments not matter anymore?
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