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<blockquote data-quote="CJinx" data-source="post: 1132455" data-attributes="member: 37078"><p>I called a customer to get some directions as our driver was having trouble locating the place. Turns out, the shipper had mixed up portions of his home address and his storage facility address(in another town). But nevermind that, it was our fault that we couldn't figure it out. He went on to explain how he does hundreds of thousands of dollars with the competition and topped it all off that he wanted to refuse all Fedex shipments from here on out.</p><p></p><p>Ok, not a problem. Have a nice day, sir.</p><p>We RTS'd about three dozen shipments over 6 months, after which he called in and filed a complaint that his packages were no longer being delivered.</p></blockquote><p></p>
[QUOTE="CJinx, post: 1132455, member: 37078"] I called a customer to get some directions as our driver was having trouble locating the place. Turns out, the shipper had mixed up portions of his home address and his storage facility address(in another town). But nevermind that, it was our fault that we couldn't figure it out. He went on to explain how he does hundreds of thousands of dollars with the competition and topped it all off that he wanted to refuse all Fedex shipments from here on out. Ok, not a problem. Have a nice day, sir. We RTS'd about three dozen shipments over 6 months, after which he called in and filed a complaint that his packages were no longer being delivered. [/QUOTE]
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