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Brown Cafe UPS Forum
UPS Union Issues
DOT Hours of service change.
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<blockquote data-quote="Seymour Packages" data-source="post: 4681886" data-attributes="member: 79252"><p>It's not punitive at all. It's reality. My customers on my route love me. I rarely if ever miss a package and I don't have service failures if I can help it. However when the company piles on more work than physically possible, blowing out a 1000 just because they can, SERVICE WILL SUFFER. Period. There WILL be late air, missed pieces, etc. These are the facts of life. Especially on rural/split routes where a missed pkg found later in the day can be up to 20 minutes or more away. I remember when there was at least a semblance of caring about the customer at UPS. Those days are long gone. So please, get off your high horse and realize that the suits that sit behind computers and load us up like rented mules run off many more customers than a driver ever could.</p></blockquote><p></p>
[QUOTE="Seymour Packages, post: 4681886, member: 79252"] It's not punitive at all. It's reality. My customers on my route love me. I rarely if ever miss a package and I don't have service failures if I can help it. However when the company piles on more work than physically possible, blowing out a 1000 just because they can, SERVICE WILL SUFFER. Period. There WILL be late air, missed pieces, etc. These are the facts of life. Especially on rural/split routes where a missed pkg found later in the day can be up to 20 minutes or more away. I remember when there was at least a semblance of caring about the customer at UPS. Those days are long gone. So please, get off your high horse and realize that the suits that sit behind computers and load us up like rented mules run off many more customers than a driver ever could. [/QUOTE]
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