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double standard??
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<blockquote data-quote="blkcloud" data-source="post: 55943"><p>I ship with ups but can't get alot of my questions answered when i call the 800 number..maybe some of you can help.. </p><p>to start i manufacture pet medication..its a cream, i package it in new corragated boxes,12 per box, with corragated dividers between each jar. I put bubble wrap in the box first, put in my jars and dividers then another layer of bubble wrap..this is how my ups rep showed me to pack it..some time ago i had a case crushed and 2 of my jars got broken..(according to the paper work)when it was sent back to me all of the contents were thrown into a plastic garbage bag (except for the bubble wrap)stuck in a big worn out box and sent back.. on the way back 4 more jars got broken(they are very tuff polypropelene jars with a heat seal liner on top) my question is..why do i have to go through such hurdles to properly package my items and the ups guys who sent it back could care less whether there were any cushioning material the protect my stuff or not?? also when i filed my claim only the original 2 were allowed to be claimed...thanks,keith</p></blockquote><p></p>
[QUOTE="blkcloud, post: 55943"] I ship with ups but can't get alot of my questions answered when i call the 800 number..maybe some of you can help.. to start i manufacture pet medication..its a cream, i package it in new corragated boxes,12 per box, with corragated dividers between each jar. I put bubble wrap in the box first, put in my jars and dividers then another layer of bubble wrap..this is how my ups rep showed me to pack it..some time ago i had a case crushed and 2 of my jars got broken..(according to the paper work)when it was sent back to me all of the contents were thrown into a plastic garbage bag (except for the bubble wrap)stuck in a big worn out box and sent back.. on the way back 4 more jars got broken(they are very tuff polypropelene jars with a heat seal liner on top) my question is..why do i have to go through such hurdles to properly package my items and the ups guys who sent it back could care less whether there were any cushioning material the protect my stuff or not?? also when i filed my claim only the original 2 were allowed to be claimed...thanks,keith [/QUOTE]
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