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Brown Cafe UPS Forum
UPS Discussions
Driver follow up/ lying customer
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<blockquote data-quote="Indecisi0n" data-source="post: 3698901" data-attributes="member: 35289"><p>Problem with that is UPS will not always make them a sign required even after a follow up or two. If you dont release their packages and they are still a DR , they complain to the 800# which goes directly to your center manager which then falls on you. He wants to know why you are not DRing a DR stop. Now it's on you not the customer. On top of that you look like a liar as far as the customer is concerned because you are continuing to DR. Again it's not worth the fight.</p></blockquote><p></p>
[QUOTE="Indecisi0n, post: 3698901, member: 35289"] Problem with that is UPS will not always make them a sign required even after a follow up or two. If you dont release their packages and they are still a DR , they complain to the 800# which goes directly to your center manager which then falls on you. He wants to know why you are not DRing a DR stop. Now it's on you not the customer. On top of that you look like a liar as far as the customer is concerned because you are continuing to DR. Again it's not worth the fight. [/QUOTE]
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