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Driver Helper Gripes
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<blockquote data-quote="brownIEman" data-source="post: 448962" data-attributes="member: 14596"><p>There are many centers where unfortunately, management have focused on the numbers so hard, they have forgotten what they mean and why they are there. If you go over the initial hours alloted for the helper, it will not make a pimple of difference to anyone as long as the driver and helper as a team are being productive, meaning, getting more delivered than the driver could alone.</p><p> </p><p>The numbers that the bean counters look at are important and cannot be ignored. But they are not the end all be all and should not be viewed in a vacuum. Getting the packages delivered is the primary goal, the bean counter's job is to make sure they get delivered in a cost effective manner. If we lose site of that goal, we become DHL. And nobody wants that.</p></blockquote><p></p>
[QUOTE="brownIEman, post: 448962, member: 14596"] There are many centers where unfortunately, management have focused on the numbers so hard, they have forgotten what they mean and why they are there. If you go over the initial hours alloted for the helper, it will not make a pimple of difference to anyone as long as the driver and helper as a team are being productive, meaning, getting more delivered than the driver could alone. The numbers that the bean counters look at are important and cannot be ignored. But they are not the end all be all and should not be viewed in a vacuum. Getting the packages delivered is the primary goal, the bean counter's job is to make sure they get delivered in a cost effective manner. If we lose site of that goal, we become DHL. And nobody wants that. [/QUOTE]
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