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Drivers are Responsible for Everything Helper Does?
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<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 1253924" data-attributes="member: 12570"><p>The purpose would be discussion of the topic on hand.</p><p></p><p>There are those drivers, such as bubblehead, who feel that the helper works alone and any concerns/complaints/DFU's caused by the helper are his/her fault.</p><p></p><p>There are those drivers, such as myself, who feel that they are 100% responsible for every aspect of the helper's job.</p><p></p><p>I have had one Peak DFU thus far. It was sheeted in the helper DIAD. The consignee claimed to be missing a pair of boots; however, the delivery was actually 3 large packages full of personal stuff for a college apartment. There was no separate package that contained only a pair of boots. I recalled the delivery and completed the DFU as positive even though the consignee was back home on break. The OMS then followed up with the consignee who confirmed receipt of 3 packages. The funny part is that the consignee did not claim non-receipt of all 3 packages but just for a pair of boots. Sounds like Mommy or Daddy forgot to pack them and Junior was trying to get us to buy him a new pair.</p><p></p><p>The point I was trying to make is that even though the delivery was sheeted in the helper's DIAD we actually made the delivery together. There is no way that I would try to put this on him.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 1253924, member: 12570"] The purpose would be discussion of the topic on hand. There are those drivers, such as bubblehead, who feel that the helper works alone and any concerns/complaints/DFU's caused by the helper are his/her fault. There are those drivers, such as myself, who feel that they are 100% responsible for every aspect of the helper's job. I have had one Peak DFU thus far. It was sheeted in the helper DIAD. The consignee claimed to be missing a pair of boots; however, the delivery was actually 3 large packages full of personal stuff for a college apartment. There was no separate package that contained only a pair of boots. I recalled the delivery and completed the DFU as positive even though the consignee was back home on break. The OMS then followed up with the consignee who confirmed receipt of 3 packages. The funny part is that the consignee did not claim non-receipt of all 3 packages but just for a pair of boots. Sounds like Mommy or Daddy forgot to pack them and Junior was trying to get us to buy him a new pair. The point I was trying to make is that even though the delivery was sheeted in the helper's DIAD we actually made the delivery together. There is no way that I would try to put this on him. [/QUOTE]
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