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Dumb Customer Question
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<blockquote data-quote="zubenelgenubi" data-source="post: 3559924" data-attributes="member: 63706"><p>My guess is you got a runner gunner on your route. I think you're saying that the tracking shows that the packages were released at your requested location, but they are actually being released at the porch. If that's the case, the board automatically prompts and enters the dr location. I'd agree with [USER=49865]@upschuck[/USER] that the driver is simply not checking the message before hitting the button to accept the dr location. No one in management is going to really care about the dr location not matching unless a package goes missing. You will probably be best off leaving a physical note for the driver explaining the change.</p></blockquote><p></p>
[QUOTE="zubenelgenubi, post: 3559924, member: 63706"] My guess is you got a runner gunner on your route. I think you're saying that the tracking shows that the packages were released at your requested location, but they are actually being released at the porch. If that's the case, the board automatically prompts and enters the dr location. I'd agree with [USER=49865]@upschuck[/USER] that the driver is simply not checking the message before hitting the button to accept the dr location. No one in management is going to really care about the dr location not matching unless a package goes missing. You will probably be best off leaving a physical note for the driver explaining the change. [/QUOTE]
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