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Employee Discounts?...Yea Right!
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<blockquote data-quote="Big Babooba" data-source="post: 261178" data-attributes="member: 5402"><p>Same thing happened to me but FedEx can never find my house. I live on a main drag and my house number is very visible from the street. my street continues on into the next city and the numbers change at the line - FedEx keeps going to the next city. I bought a Dell desktop & printer for my daughter and requested UPS delivery so I could bring it home with me. Of course they sent it FedEx. The printer was scheduled for delivery a day earlier than the system. I tracked it and it was brought back to the center for address verification. I called the 800 number and they told me that I got the pkg. I asked who signed for it and they gave me a name. I told them that I don't know that person. They transferred me to the center. It turned out that they put my printer on a shelf next to another Dell system being held for will call. When he came to get his pkgs, the clerk assumed that my printer was his and gave it to him without checking the label. The manager told me that they would retrieve the pkg the next day and redeliver it the day after. I told him that the pkg was scheduled for delivery today and I wanted it today. I was told that it wasn't possible. 10:30 that night my doorbell rang, it was the FedEx manager with my printer! I was still in my browns when I answered the door. He gave me a sheepish smile as I looked at the box. It was open, not even retaped, a cable hung out of the box. "Is that my printer?", I asked. He nodded his head. I told him,"Wrong, it's your printer now. I don't want it after somebody else rifled through it.". He apologized and left with the box.</p><p></p><p>The next morning I tracked the system and they were being held for an address correction. The same driver just assumed that the address was incorrect and sent them to the clerk. I called the center and asked for the manager. I told him about the situation and he assured me that I would have them that day. I told him that I had the day off and would like a delivery before 10:30 PM. I had them by 9:00.</p></blockquote><p></p>
[QUOTE="Big Babooba, post: 261178, member: 5402"] Same thing happened to me but FedEx can never find my house. I live on a main drag and my house number is very visible from the street. my street continues on into the next city and the numbers change at the line - FedEx keeps going to the next city. I bought a Dell desktop & printer for my daughter and requested UPS delivery so I could bring it home with me. Of course they sent it FedEx. The printer was scheduled for delivery a day earlier than the system. I tracked it and it was brought back to the center for address verification. I called the 800 number and they told me that I got the pkg. I asked who signed for it and they gave me a name. I told them that I don't know that person. They transferred me to the center. It turned out that they put my printer on a shelf next to another Dell system being held for will call. When he came to get his pkgs, the clerk assumed that my printer was his and gave it to him without checking the label. The manager told me that they would retrieve the pkg the next day and redeliver it the day after. I told him that the pkg was scheduled for delivery today and I wanted it today. I was told that it wasn't possible. 10:30 that night my doorbell rang, it was the FedEx manager with my printer! I was still in my browns when I answered the door. He gave me a sheepish smile as I looked at the box. It was open, not even retaped, a cable hung out of the box. "Is that my printer?", I asked. He nodded his head. I told him,"Wrong, it's your printer now. I don't want it after somebody else rifled through it.". He apologized and left with the box. The next morning I tracked the system and they were being held for an address correction. The same driver just assumed that the address was incorrect and sent them to the clerk. I called the center and asked for the manager. I told him about the situation and he assured me that I would have them that day. I told him that I had the day off and would like a delivery before 10:30 PM. I had them by 9:00. [/QUOTE]
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