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<blockquote data-quote="bobcat" data-source="post: 113611" data-attributes="member: 5316"><p>As a manager, I always valued the ERI. I once had a manager in place that was not as respected in his work as he should have been. I have always walked around and talked to the people in his area, but some of them did not feel comfortable discussing their manager with me. The quieter people need to be heard and the ERI was the way I heard from them. Some times the more outspoken people are very constructive sometimes not. But every one should be heard. This manager got a pretty poor ERI and I decided that it was better to remove him from his position and bring him closer to me so that I could coach him in his skills. It turns out that he never really improved so we brought him back to a supervisors position and put him in a place that he could still contribute but not create people issues. The problems may have surfaced without the ERI but I think I found out much earlier because of it and likely heard from people that otherwise would not have spoken up. I read every comment in the ERI and you can bet I take them seriously. I imagine that not every management person takes this as seriously as I do but I bet Tie does also.</p></blockquote><p></p>
[QUOTE="bobcat, post: 113611, member: 5316"] As a manager, I always valued the ERI. I once had a manager in place that was not as respected in his work as he should have been. I have always walked around and talked to the people in his area, but some of them did not feel comfortable discussing their manager with me. The quieter people need to be heard and the ERI was the way I heard from them. Some times the more outspoken people are very constructive sometimes not. But every one should be heard. This manager got a pretty poor ERI and I decided that it was better to remove him from his position and bring him closer to me so that I could coach him in his skills. It turns out that he never really improved so we brought him back to a supervisors position and put him in a place that he could still contribute but not create people issues. The problems may have surfaced without the ERI but I think I found out much earlier because of it and likely heard from people that otherwise would not have spoken up. I read every comment in the ERI and you can bet I take them seriously. I imagine that not every management person takes this as seriously as I do but I bet Tie does also. [/QUOTE]
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