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ERI...***?
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<blockquote data-quote="pemanager" data-source="post: 559520" data-attributes="member: 5027"><p>I agree with you one hundred percent but I do think most managers try to act on the results. From what I've seen, the perception that management does not is based a few people who don't and poor two-way communication with some others. A number of Managers can better ask questions to gather clarifying input, better explain what they are doing to address the items and, most importantly, fully explain the intent of the questions. I'll take one question as an example, 'Do I understand the promotion process?.' A lot of people will give a result of disagree because they disagree with the promotion process when the intent of the question is to determine if management is making sure everyone knows the process, not whether they agree with it. It is similar with other questions where the intent is not to see if management agrees with every idea or concern you raise but do they listen, give appropriate feedback and, if it is warranted, then make changes to address the concern. </p><p></p><p>Anyway, I appreciate your frustration and hope it gets better at your center.</p></blockquote><p></p>
[QUOTE="pemanager, post: 559520, member: 5027"] I agree with you one hundred percent but I do think most managers try to act on the results. From what I've seen, the perception that management does not is based a few people who don't and poor two-way communication with some others. A number of Managers can better ask questions to gather clarifying input, better explain what they are doing to address the items and, most importantly, fully explain the intent of the questions. I'll take one question as an example, 'Do I understand the promotion process?.' A lot of people will give a result of disagree because they disagree with the promotion process when the intent of the question is to determine if management is making sure everyone knows the process, not whether they agree with it. It is similar with other questions where the intent is not to see if management agrees with every idea or concern you raise but do they listen, give appropriate feedback and, if it is warranted, then make changes to address the concern. Anyway, I appreciate your frustration and hope it gets better at your center. [/QUOTE]
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