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<blockquote data-quote="vantexan" data-source="post: 1038266" data-attributes="member: 24302"><p>There was a mention of how information technology was helping to meet their goals. I'm no expert on IT, but wondering if they're referring to customers ordering services from FedEx website? Betting customers are seeing a breakdown of costs to ship by Express or Ground. Imagine quite a few are thinking why pay that much for Express 3 day when Ground will get it there in 3 or 4 days for substantially less. And look at that, we can get our overnight letters to the corporate office for 5 bucks each. 5 of them cost less than one Express priority letter. Properly presented Ground pretty much sells itself. Doubt sales is pushing Express if the profit is higher at Ground too.</p></blockquote><p></p>
[QUOTE="vantexan, post: 1038266, member: 24302"] There was a mention of how information technology was helping to meet their goals. I'm no expert on IT, but wondering if they're referring to customers ordering services from FedEx website? Betting customers are seeing a breakdown of costs to ship by Express or Ground. Imagine quite a few are thinking why pay that much for Express 3 day when Ground will get it there in 3 or 4 days for substantially less. And look at that, we can get our overnight letters to the corporate office for 5 bucks each. 5 of them cost less than one Express priority letter. Properly presented Ground pretty much sells itself. Doubt sales is pushing Express if the profit is higher at Ground too. [/QUOTE]
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