Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
The Competition
FedEx Discussions
"FedEx Delivers", By Madan Birla
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="MrFedEx" data-source="post: 1121402" data-attributes="member: 12508"><p>I picked this book up at a used book store for a dollar, and it's chock-full of praise for the mutual admiration culture in Memphis. But, here's a quote some of you might find interesting, and I happen to agree with it. "True, Fred S had the original business idea, but it was the creativity and commitment of the employees that turned it into a successful business. The employees of FedEx have designed and delivered unique customer value propositions (what customers value) that have kept FedEx one step ahead of the competition". </p><p></p><p>Birla was a long-time high level management employee who started at FedEx in 1979, and has since retired.</p><p></p><p>Seeing as most employees no longer have commitment and know that their creative ideas are ignored, where does this put Birla's statement today? (The book was written in 2005).</p><p></p><p>To me, it says Fred has forgotten what made his business a success.</p></blockquote><p></p>
[QUOTE="MrFedEx, post: 1121402, member: 12508"] I picked this book up at a used book store for a dollar, and it's chock-full of praise for the mutual admiration culture in Memphis. But, here's a quote some of you might find interesting, and I happen to agree with it. "True, Fred S had the original business idea, but it was the creativity and commitment of the employees that turned it into a successful business. The employees of FedEx have designed and delivered unique customer value propositions (what customers value) that have kept FedEx one step ahead of the competition". Birla was a long-time high level management employee who started at FedEx in 1979, and has since retired. Seeing as most employees no longer have commitment and know that their creative ideas are ignored, where does this put Birla's statement today? (The book was written in 2005). To me, it says Fred has forgotten what made his business a success. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
The Competition
FedEx Discussions
"FedEx Delivers", By Madan Birla
Top