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Message: <blockquote data-quote="XEQaF" data-source="post: 4484851" data-attributes="member: 76117">Their business has grown 10-20% on an annual basis. What is your measure of growth? Volume? After tax profit? Purchasing power?What percentage have your expenses grown in relation to this growth that you have to service?Your Contractor Relations Specialist when selling the opportunity use the 10-20% growth annually to sell the routes. They aren't lying but that's where you have to understand the other factors of economics in that statement.If volume declines 10-20% say, there's nothing you can do as a contractor to reverse that trend.</blockquote>