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fedex trying to charge me for refused delivery
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<blockquote data-quote="TUT" data-source="post: 1094145" data-attributes="member: 29298"><p>Ok lets just break this down without the rest of the story that doesn't matter.</p><p></p><p>1. You create a label with another Senders Address. (Doesn't matter)</p><p>2. Package is shipped to the Recipient. Boom right there someone is paying for the package being sent to the recipient. (delivery or not)</p><p>3. I assume you used "Bill to my Account" and not 3rd party or anything like that. Boom right there you are charged for that delivery attempt or anything with that packages trek.</p><p>4. The package for whatever reason is refused for delivery and is sent back, doesn't matter where or why, it is going back. Another shipment. Boom right there the shipper/payor of the out-bound package is now going to get billed for the second shipment which is a return.</p><p>5. You say all or part of this two way shipment, outbound and return should go to the original recipient. It doesn't work that way, it's going to whoever the billing party was on the original outbound shipment. That is just how shipping works.</p><p>6. No corporation of any size is going to run down another billing source which they don't have. It is easier for you since you know the person to have them pay you back. If Fedex did the leg work to find the original recipient, collect their credit card data (you know that is going to be a long heated discussion) the hassle would be an additional $100 service charge because it's going to take calls, threats, repeated letters to pay etc. The world of shipping does not work like that, this isn't Mayberry any more.</p><p></p><p>You were the original payee, you will be charged any shipping charges Outbound and Return if necessary. If you want another to handle part of that, you pay Fedex in full and then collect whatever you want from the other party. This isn't one of the evil corporate things, this is totally logical and understanding.</p></blockquote><p></p>
[QUOTE="TUT, post: 1094145, member: 29298"] Ok lets just break this down without the rest of the story that doesn't matter. 1. You create a label with another Senders Address. (Doesn't matter) 2. Package is shipped to the Recipient. Boom right there someone is paying for the package being sent to the recipient. (delivery or not) 3. I assume you used "Bill to my Account" and not 3rd party or anything like that. Boom right there you are charged for that delivery attempt or anything with that packages trek. 4. The package for whatever reason is refused for delivery and is sent back, doesn't matter where or why, it is going back. Another shipment. Boom right there the shipper/payor of the out-bound package is now going to get billed for the second shipment which is a return. 5. You say all or part of this two way shipment, outbound and return should go to the original recipient. It doesn't work that way, it's going to whoever the billing party was on the original outbound shipment. That is just how shipping works. 6. No corporation of any size is going to run down another billing source which they don't have. It is easier for you since you know the person to have them pay you back. If Fedex did the leg work to find the original recipient, collect their credit card data (you know that is going to be a long heated discussion) the hassle would be an additional $100 service charge because it's going to take calls, threats, repeated letters to pay etc. The world of shipping does not work like that, this isn't Mayberry any more. You were the original payee, you will be charged any shipping charges Outbound and Return if necessary. If you want another to handle part of that, you pay Fedex in full and then collect whatever you want from the other party. This isn't one of the evil corporate things, this is totally logical and understanding. [/QUOTE]
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