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<blockquote data-quote="Star B" data-source="post: 2868336" data-attributes="member: 61246"><p>... and here we go. Here's that disconnect that I was talking about. I'm sure IWBFs employees train their customers well, but you have thousands of different contractors with varying level of giving a crap.</p><p></p><p>What does the customer see? The customer sees someone wearing a FedEx uniform in orange, driving a truck that looks the same as the other FedEx trucks, but refusing a package because "they are not [ground/express]".</p><p></p><p>There are many reasons why Ground doesn't have the return volume a-la UPS does. One of them is lack of accessibility (which will be changing with Walgreens).. another is just the appearance of a FedEx driver refusing to take a box.</p><p></p><p>I get it. I do. Ground contractors want to get paid for every box they can... Express employees want to have stable employment with a fair wage. Trying to mix the two groups is trying to mix oil and water. You might get the appearance of a blend if you try REALLY hard.... but in the end.... it doesn't work out.</p></blockquote><p></p>
[QUOTE="Star B, post: 2868336, member: 61246"] ... and here we go. Here's that disconnect that I was talking about. I'm sure IWBFs employees train their customers well, but you have thousands of different contractors with varying level of giving a crap. What does the customer see? The customer sees someone wearing a FedEx uniform in orange, driving a truck that looks the same as the other FedEx trucks, but refusing a package because "they are not [ground/express]". There are many reasons why Ground doesn't have the return volume a-la UPS does. One of them is lack of accessibility (which will be changing with Walgreens).. another is just the appearance of a FedEx driver refusing to take a box. I get it. I do. Ground contractors want to get paid for every box they can... Express employees want to have stable employment with a fair wage. Trying to mix the two groups is trying to mix oil and water. You might get the appearance of a blend if you try REALLY hard.... but in the end.... it doesn't work out. [/QUOTE]
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