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<blockquote data-quote="Returntosender" data-source="post: 2016044" data-attributes="member: 29240"><p>According to the developer personal experience getting a refund the customer has to go through a very arduous journey to get back 79.99 shopping costs. Supposedly they make it difficult so the customer gives up. So the guy created the app charges 4.99 and the app does all headache work for customer. </p><p></p><p>IMO The internet generation is the devolper target market. They're used to clicking a button and getting what they need. Making phone calls that go beyond 5 minutes time is to much headache for them to deal with.</p><p></p><p>I have never asked for refund for late delivery. But I have seen customers at the CC picking up thier packages asking for refund no on time delivery and CC clerks telling them to call the 800# cause the CC could not give back the shipping costs.</p><p></p><p>I have heard rumors that the refund money comes from the origin and it will effect that district revenue numbers.</p></blockquote><p></p>
[QUOTE="Returntosender, post: 2016044, member: 29240"] According to the developer personal experience getting a refund the customer has to go through a very arduous journey to get back 79.99 shopping costs. Supposedly they make it difficult so the customer gives up. So the guy created the app charges 4.99 and the app does all headache work for customer. IMO The internet generation is the devolper target market. They're used to clicking a button and getting what they need. Making phone calls that go beyond 5 minutes time is to much headache for them to deal with. I have never asked for refund for late delivery. But I have seen customers at the CC picking up thier packages asking for refund no on time delivery and CC clerks telling them to call the 800# cause the CC could not give back the shipping costs. I have heard rumors that the refund money comes from the origin and it will effect that district revenue numbers. [/QUOTE]
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