Discussion in 'UPS Discussions' started by Returntosender, Jan 19, 2016.

  1. Returntosender

    Returntosender Well-Known Member



    Did you know if your parcel arrives even 60 seconds late beyond the guaranteed delivery time, you are due a FULL REFUND of the amount spent on the shipment? Many consumers and businesses don't know this. According to FedEx and UPS, around 10% of the 7.5 billion packages shipped annually, arrive late. That amounts to billions of dollars due to consumers and businesses which you are not rightfully getting.

    Fedups was developed to put a stop to this. Simply scan in your package's airway bill number, choose a carrier and submit. Fedups does the rest for you. Track the packages exact whereabouts throughout the delivery process and receive a push notification when your package arrives even one minute late. Simply touch a "Claim" button, and Fedups completes the claims process for you.

    Get the refund promised to you in three simple steps with Fedups
  2. Operational needs

    Operational needs Non desistas. Non exieras.

    Oh yay.... Just what we need.
  3. UpstateNYUPSer

    UpstateNYUPSer Very proud grandfather.

    I may be wrong but I think that they would only be entitled to a refund of the difference between the level of service that they paid for and the level that they received.

    For example, a shipper who paid $30 to send a NDA envelope that we delivered late would receive a refund of the difference between the $30 and the $20 that it would have cost had it been sent NDA Saver.

    As I said, I may be wrong but I do believe that this is the revised refund policy.
  4. gbpackman29

    gbpackman29 Member

  5. Indecisi0n

    Indecisi0n Well-Known Member

    Hey I have a joke for you...
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  6. oldngray

    oldngray nowhere special

    Someone is selling an app for something you could already do for free.

  7. upschuck

    upschuck Well-Known Member

    I believe you are wrong.
  8. Big Arrow Down...D

    Big Arrow Down...D Leave the gun,take the cannoli

    No you ditnt!!!
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  9. upschuck

    upschuck Well-Known Member

    10% seems high to me, I thought we were like 96+% on time
  10. Big Arrow Down...D

    Big Arrow Down...D Leave the gun,take the cannoli

    They'll say anything to drum up business...
  11. upschuck

    upschuck Well-Known Member

    FedEx pulling the numbers down?
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  12. Big Arrow Down...D

    Big Arrow Down...D Leave the gun,take the cannoli

    2% Ups 8% Fed-Ex...
  13. upschuck

    upschuck Well-Known Member

    That would probably equal 4%
  14. BrownTexas

    BrownTexas Well-Known Member

    I would think for the majority you are right. But I bet you could easily argue the fact that if it didn't come at the commit time you needed it to, that it is useless to you.
  15. upschuck

    upschuck Well-Known Member

    This is from the UPS Tariff
    They refund all transportation charges(does not include ins, surcharges, and other fees unless you complain), not just the difference.
  16. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    No :censored2:. If you have the tracking number. It's easy as can be.
  17. Brownslave688

    Brownslave688 You want a toe? I can get you a toe.

    Even if we were 90% on time 9% of that extra 10% would be covered in the fine print for no refund.
  18. upschuck

    upschuck Well-Known Member

    There is a lot of fine print.
  19. Returntosender

    Returntosender Well-Known Member

    App released 1-16-2016.
  20. 11HourRequest

    11HourRequest Active Member

    where's the app that shows customers how to put a number on their house/mailbox? which probably accounts for some of those late pieces

    It's a tricky process I know. You can't be bothered and inconvenienced to go to any hardware store, pick out your # that is more than 2cm in height, and shell out your life savings of $1.50. You poor thing you
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