Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Fired for signing for a dump stop.
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 308479" data-attributes="member: 12570"><p>Signed delivery notices are only for residential stops. Commercial stops require a signature. Pretty straight forward stuff. Sales lead, you are more than welcome to wait 20 minutes for a receiver to show up, but I wouldn't be waiting there with you. I can get off 2 adjacent bulk stops (WalMart/Sams Club) within that 20 minutes so anything over 5 minutes results in a delivery notice showing delivery attempted with the next attempt the following day.</p><p> </p><p>We had a driver who delivers the mall sign for a delivery to Foot Locker. This resulted in a corporate complaint for which he received a 3 day vacation. </p><p> </p><p>Most veteran drivers will tell you that you have to know your customers as to what shortcuts you can and cannot do. Do I sign for some commercial customers? Absolutely, but this is the result of a relationship built up over the past 5 years and is only done with small businesses/offices and I sign my name. Some of these customers have given me the key to use if they are at lunch. Would I sign for a 90 piece bulk stop? Absolutely not. Would I leave a 285 piece bulk stop based upon a signed delivery notice? No way. Common sense has to prevail.</p><p> </p><p>The gunner will probably get his job back and will hopefully have learned a lesson, although I find it hard to believe that at no time during his delivery of 90 boxes there was no one around or that no one heard him making the delivery or that he didn't attempt to make contact with anyone before making the delivery. Most bulk stops that I have delivered are either controlled entry (buzzer, door bell, phone) or you have to knock on the overhead door and someone opens it for you.</p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 308479, member: 12570"] Signed delivery notices are only for residential stops. Commercial stops require a signature. Pretty straight forward stuff. Sales lead, you are more than welcome to wait 20 minutes for a receiver to show up, but I wouldn't be waiting there with you. I can get off 2 adjacent bulk stops (WalMart/Sams Club) within that 20 minutes so anything over 5 minutes results in a delivery notice showing delivery attempted with the next attempt the following day. We had a driver who delivers the mall sign for a delivery to Foot Locker. This resulted in a corporate complaint for which he received a 3 day vacation. Most veteran drivers will tell you that you have to know your customers as to what shortcuts you can and cannot do. Do I sign for some commercial customers? Absolutely, but this is the result of a relationship built up over the past 5 years and is only done with small businesses/offices and I sign my name. Some of these customers have given me the key to use if they are at lunch. Would I sign for a 90 piece bulk stop? Absolutely not. Would I leave a 285 piece bulk stop based upon a signed delivery notice? No way. Common sense has to prevail. The gunner will probably get his job back and will hopefully have learned a lesson, although I find it hard to believe that at no time during his delivery of 90 boxes there was no one around or that no one heard him making the delivery or that he didn't attempt to make contact with anyone before making the delivery. Most bulk stops that I have delivered are either controlled entry (buzzer, door bell, phone) or you have to knock on the overhead door and someone opens it for you. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Fired for signing for a dump stop.
Top