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Fired for signing for customer getting starved out
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<blockquote data-quote="&#039;Lord Brown&#039;s bidding&#039;" data-source="post: 1030929" data-attributes="member: 32753"><p>For any new driver: please do not "refuse" unless said person is able to make that call (if they dont sign because they say they aren't allowed to then they can't make that call). I deliver and pickup from a lowes.com distribution center and it is awkward trying to rationlize why drivers sheet things the way they do. Customers call in to complaint to the shipper about "didnt want" or "no such apt" when the apt number is on the box (can see it on the still visible pal label).</p><p></p><p>I pick up 1 packages for every 10 FedEx Ground gets. It didn't start out this way. We have to make better impressions. Not to mention, refusing packages in this manner is, ironically, "dishonest".</p></blockquote><p></p>
[QUOTE="'Lord Brown's bidding', post: 1030929, member: 32753"] For any new driver: please do not "refuse" unless said person is able to make that call (if they dont sign because they say they aren't allowed to then they can't make that call). I deliver and pickup from a lowes.com distribution center and it is awkward trying to rationlize why drivers sheet things the way they do. Customers call in to complaint to the shipper about "didnt want" or "no such apt" when the apt number is on the box (can see it on the still visible pal label). I pick up 1 packages for every 10 FedEx Ground gets. It didn't start out this way. We have to make better impressions. Not to mention, refusing packages in this manner is, ironically, "dishonest". [/QUOTE]
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Fired for signing for customer getting starved out
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