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Flavor of the Month--Pickup Compliance
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<blockquote data-quote="trplnkl" data-source="post: 535122" data-attributes="member: 13254"><p>That's because the +/- 15 minute window has nothing to do with customer service now. The original concept was to establish a routine so the shipper would know when we were coming and could be ready for an expedited PU. However just like many things at UPS the original intent is forgotten for the sake of numbers and will not take into account for variations.</p></blockquote><p></p>
[QUOTE="trplnkl, post: 535122, member: 13254"] That's because the +/- 15 minute window has nothing to do with customer service now. The original concept was to establish a routine so the shipper would know when we were coming and could be ready for an expedited PU. However just like many things at UPS the original intent is forgotten for the sake of numbers and will not take into account for variations. [/QUOTE]
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Flavor of the Month--Pickup Compliance
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