Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
for all the helpers....................
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="UpstateNYUPSer(Ret)" data-source="post: 1064484" data-attributes="member: 12570"><p>that want tips on how to best help your driver............</p><p></p><p></p><p>learn to read/use the DIAD</p><p></p><p><span style="color: #ff0000">This is good advice---a helper that can use the DIAD is an asset, not a go-fer.</span></p><p></p><p></p><p>Find the street name on the DIAD and call off the house numbers for them. They can then look for the house number (if he/she doesnt already know where it is)without looking at their DIAD. </p><p></p><p><span style="color: #ff0000">Drivers are supposed to know their next five stops and do not need the helper to do this for him.</span></p><p></p><p></p><p>more often than not your driver will stop in front of the house where the package need to go. if not they will point it out to you but it helps if you can verify it on your own in either case. </p><p></p><p><span style="color: #ff0000">The driver will stop in a way that allows the most number of deliveries from that location. If you have two or more stops close to one another the driver will park so that all of those stops can be delivered without moving the pkg car.</span></p><p></p><p></p><p>if they do not have the stop ready call out the number of packages and HIN number for the stop and at the same time unbuckle then step down onto the street.</p><p></p><p><span style="color: #ff0000">Please don't do this.</span></p><p></p><p>scan you a safe path to the delivery point and where a good place would be to conceal the package from view.</p><p></p><p><span style="color: #ff0000">Direct path from pkg car to delivery point. Scan walkway and verify address on pkg with physical address. DR package out of sight/weather.</span></p><p></p><p></p><p>scan the package as you head to the delivery point. place the package and ring the bell while at the same time using feel of touch to big down, f5, 6 (or where ever the location) and then stop complete. you should be with the DIAD before even leaving the delivery point.</p><p></p><p><span style="color: #ff0000">This is ideal if you can do it but I would prefer my helper focus on working safely, which means scanning the walkway and then the package.</span></p><p></p><p></p><p>move your arse back to the car and climb in using the hand rail. Drop your DIAD back into its holder, sit down and buckle up.</p><p></p><p><span style="color: #ff0000">Yup.</span></p><p></p><p></p><p>rinse/repeat.</p><p></p><p></p><p>if your doing it right the entire stop should be under 30 seconds and your driver should have thepackage for the next stop or 3-4 stops ready.</p><p></p><p><span style="color: #ff0000">Yup.</span></p><p></p><p></p><p>don't be afraid of the DIAD. there are less then a dozen buttons you need to use for what you will be doing. if you screw up it isn't anything your driver can't fix. </p><p></p><p><span style="color: #ff0000">Yup.</span></p><p></p><p></p><p>it would also be of benefit to learn how to leave a info notice when a sig required is not home as well as how to get a sig if the customer is home. Of course it's up to the driver to teach </p><p>you these things and most are willing if you show interest and have half a brain. If they choose not to then just enjoy the scenery as you are chauffeured around. </p><p></p><p><span style="color: #ff0000">I have very few sig req res del so rather than train the driver I deliver these myself.</span></p><p></p><p></p><p>good luck and be safe.</p><p></p><p><span style="color: #ff0000">Overall the advice you gave was sound. The job is rather basic but if you have a sense of urgency and willingness to learn you will be an asset to your driver.</span></p></blockquote><p></p>
[QUOTE="UpstateNYUPSer(Ret), post: 1064484, member: 12570"] that want tips on how to best help your driver............ learn to read/use the DIAD [COLOR=#ff0000]This is good advice---a helper that can use the DIAD is an asset, not a go-fer.[/COLOR] Find the street name on the DIAD and call off the house numbers for them. They can then look for the house number (if he/she doesnt already know where it is)without looking at their DIAD. [COLOR=#ff0000]Drivers are supposed to know their next five stops and do not need the helper to do this for him.[/COLOR] more often than not your driver will stop in front of the house where the package need to go. if not they will point it out to you but it helps if you can verify it on your own in either case. [COLOR=#ff0000]The driver will stop in a way that allows the most number of deliveries from that location. If you have two or more stops close to one another the driver will park so that all of those stops can be delivered without moving the pkg car.[/COLOR] if they do not have the stop ready call out the number of packages and HIN number for the stop and at the same time unbuckle then step down onto the street. [COLOR=#ff0000]Please don't do this.[/COLOR] scan you a safe path to the delivery point and where a good place would be to conceal the package from view. [COLOR=#ff0000]Direct path from pkg car to delivery point. Scan walkway and verify address on pkg with physical address. DR package out of sight/weather.[/COLOR] scan the package as you head to the delivery point. place the package and ring the bell while at the same time using feel of touch to big down, f5, 6 (or where ever the location) and then stop complete. you should be with the DIAD before even leaving the delivery point. [COLOR=#ff0000]This is ideal if you can do it but I would prefer my helper focus on working safely, which means scanning the walkway and then the package.[/COLOR] move your arse back to the car and climb in using the hand rail. Drop your DIAD back into its holder, sit down and buckle up. [COLOR=#ff0000]Yup.[/COLOR] rinse/repeat. if your doing it right the entire stop should be under 30 seconds and your driver should have thepackage for the next stop or 3-4 stops ready. [COLOR=#ff0000]Yup.[/COLOR] don't be afraid of the DIAD. there are less then a dozen buttons you need to use for what you will be doing. if you screw up it isn't anything your driver can't fix. [COLOR=#ff0000]Yup.[/COLOR] it would also be of benefit to learn how to leave a info notice when a sig required is not home as well as how to get a sig if the customer is home. Of course it's up to the driver to teach you these things and most are willing if you show interest and have half a brain. If they choose not to then just enjoy the scenery as you are chauffeured around. [COLOR=#ff0000]I have very few sig req res del so rather than train the driver I deliver these myself.[/COLOR] good luck and be safe. [COLOR=#ff0000]Overall the advice you gave was sound. The job is rather basic but if you have a sense of urgency and willingness to learn you will be an asset to your driver.[/COLOR] [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
for all the helpers....................
Top