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<blockquote data-quote="stealth8" data-source="post: 453196" data-attributes="member: 1811"><p>I have a customer on my rte that has been using express boxes (all sizes) for about a year now to ship ground parcels. I brought this to the attention of management, but they don't seem to care. This shipper also cheats on weights as well. On numerous occasions I have brought in 50lb boxes that say 10lb on the shipping label to management's attention, and all they do is charge him the 5olb rate wtih no penalty attached! The shipping clerk at this company has told me to my face that when our rates go up his weights go down!! He doesn't care because when they do catch him cheating on weights all they do is make him pay the correct weight charge. Until there is some kind of penalty charge for cheating on weights he won't change this practice. </p><p></p><p>The driver that had this account before me, refused to pick up pkgs that were incorrectly weighed, and the customer ended up calling corporate, and the driver was eventually moved from his rte. </p><p>In these times of cutting back you would think management would be aggressive in monitoring these "cheaters", but they don't seem to care anymore.</p></blockquote><p></p>
[QUOTE="stealth8, post: 453196, member: 1811"] I have a customer on my rte that has been using express boxes (all sizes) for about a year now to ship ground parcels. I brought this to the attention of management, but they don't seem to care. This shipper also cheats on weights as well. On numerous occasions I have brought in 50lb boxes that say 10lb on the shipping label to management's attention, and all they do is charge him the 5olb rate wtih no penalty attached! The shipping clerk at this company has told me to my face that when our rates go up his weights go down!! He doesn't care because when they do catch him cheating on weights all they do is make him pay the correct weight charge. Until there is some kind of penalty charge for cheating on weights he won't change this practice. The driver that had this account before me, refused to pick up pkgs that were incorrectly weighed, and the customer ended up calling corporate, and the driver was eventually moved from his rte. In these times of cutting back you would think management would be aggressive in monitoring these "cheaters", but they don't seem to care anymore. [/QUOTE]
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