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<blockquote data-quote="scratch" data-source="post: 223063" data-attributes="member: 1674"><p><strong>Re: Great UPS drivers (typos corrected)</strong></p><p></p><p>Flak Catcher,</p><p>I hope you do become a Registered User and post about your observations. While you do work for a contractor, you are very much a part of what us employees do. When I first started, the UPS telephone center was located up the street from our Hub, and sometimes the people would come down and do our PCMs about customer concerns. Personally, I thought it was a big mistake to outsource this job to save a few bucks. When people call UPS, they should be talking to someone who works there and completely understands the business. What I mean by this, for example, is the way packages should be packed to go through our system.</p></blockquote><p></p>
[QUOTE="scratch, post: 223063, member: 1674"] [b]Re: Great UPS drivers (typos corrected)[/b] Flak Catcher, I hope you do become a Registered User and post about your observations. While you do work for a contractor, you are very much a part of what us employees do. When I first started, the UPS telephone center was located up the street from our Hub, and sometimes the people would come down and do our PCMs about customer concerns. Personally, I thought it was a big mistake to outsource this job to save a few bucks. When people call UPS, they should be talking to someone who works there and completely understands the business. What I mean by this, for example, is the way packages should be packed to go through our system. [/QUOTE]
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