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<blockquote data-quote="toonertoo" data-source="post: 223548" data-attributes="member: 1944"><p>I also know I have gotten those compliments, but Ive never heard a one. Let me get a complaint and it is immediate attention to that detail. </p><p>Ive been on vaca, and got calls from my few customers who do not have reg hrs, trying to find their stuff. I answer and give them the number. My route is screwed up, trying to service everyone by noon, that I cant make time, until they tell me to tell those customers they are screwed, I try to service the ones who I know need their shipments to survive. Some simply do not care, as long as I get there. So until I get pas, I will continue doing what I do, after that its on them, I work as instructed. AS of yet, no one has told me to change my routine. But it would be nice if compliments were showered as well as the ni3 phone, who suddenly on day 3 needs a re attempt asap, and I never knocked rang the bell, just left a notice.</p></blockquote><p></p>
[QUOTE="toonertoo, post: 223548, member: 1944"] I also know I have gotten those compliments, but Ive never heard a one. Let me get a complaint and it is immediate attention to that detail. Ive been on vaca, and got calls from my few customers who do not have reg hrs, trying to find their stuff. I answer and give them the number. My route is screwed up, trying to service everyone by noon, that I cant make time, until they tell me to tell those customers they are screwed, I try to service the ones who I know need their shipments to survive. Some simply do not care, as long as I get there. So until I get pas, I will continue doing what I do, after that its on them, I work as instructed. AS of yet, no one has told me to change my routine. But it would be nice if compliments were showered as well as the ni3 phone, who suddenly on day 3 needs a re attempt asap, and I never knocked rang the bell, just left a notice. [/QUOTE]
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