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Green Pickups are not a concern to drivers?
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<blockquote data-quote="Dustyroads" data-source="post: 650483" data-attributes="member: 22610"><p>Sorry, Hoax, but the oncall pickups aren't that green. You get the alert, drive out of your way to make the pick up, the package has no label on it, customer says someone else is going to pay for it, but they don't have any account number or credit card number. The customer says, the person on the phone said you'd pick it up. You explain about Return Service tags, the customer looks through all of the paper in the house, but comes up empty. You look on the diad screen, that nameless phone operator has just entered the generic 999-X99 account number. You call the center, get put on hold, lose cell service, have to call again, can't pick up the package. The customer is upset. You are driving away, 15 minutes later, have to cancel the on call pickup, getting nothing for the stop but a headache. </p><p> </p><p>Not really that green, thanks to the call center. This happens all of the time.</p></blockquote><p></p>
[QUOTE="Dustyroads, post: 650483, member: 22610"] Sorry, Hoax, but the oncall pickups aren't that green. You get the alert, drive out of your way to make the pick up, the package has no label on it, customer says someone else is going to pay for it, but they don't have any account number or credit card number. The customer says, the person on the phone said you'd pick it up. You explain about Return Service tags, the customer looks through all of the paper in the house, but comes up empty. You look on the diad screen, that nameless phone operator has just entered the generic 999-X99 account number. You call the center, get put on hold, lose cell service, have to call again, can't pick up the package. The customer is upset. You are driving away, 15 minutes later, have to cancel the on call pickup, getting nothing for the stop but a headache. Not really that green, thanks to the call center. This happens all of the time. [/QUOTE]
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Green Pickups are not a concern to drivers?
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