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<blockquote data-quote="FilingBluesFL" data-source="post: 1182857" data-attributes="member: 48124"><p>I may be filing one on harassment soon.</p><p></p><p>I got called into the office today for doing an OCA after the commit time. Thing is, I went into it BEFORE the commit time, and as they took the time to find the package, when I completed it, it was AFTER the commit time. No message came up in the DIAD about it being late, and no having to push any buttons for it being "late." It took them about 4 minutes to figure out of the package was at customer service or in the back of the store. No biggie, happens all the time.</p><p></p><p>SO I'm told today that it was done after commit time. "Um, no, I started the stop BEFORE the commit time, selected it in the DIAD, and hit enter, and it was before the commit time. No late message, and I've done this before and NEVER had a problem, now all of a sudden it's a problem? Are you telling me that I'm not supposed to wait for them to find the package that they PAID me to come get? What kind of customer service is that???"</p><p></p><p>Long story short, they do not know at ALL when an OCA is time stamped for pickup, if it's when you go into it at the start, or when you stop complete it. Completely retarded and ignorant BS they are pulling. They said they'd "Get back to me." Maybe when they pull their heads out of their asses.</p></blockquote><p></p>
[QUOTE="FilingBluesFL, post: 1182857, member: 48124"] I may be filing one on harassment soon. I got called into the office today for doing an OCA after the commit time. Thing is, I went into it BEFORE the commit time, and as they took the time to find the package, when I completed it, it was AFTER the commit time. No message came up in the DIAD about it being late, and no having to push any buttons for it being "late." It took them about 4 minutes to figure out of the package was at customer service or in the back of the store. No biggie, happens all the time. SO I'm told today that it was done after commit time. "Um, no, I started the stop BEFORE the commit time, selected it in the DIAD, and hit enter, and it was before the commit time. No late message, and I've done this before and NEVER had a problem, now all of a sudden it's a problem? Are you telling me that I'm not supposed to wait for them to find the package that they PAID me to come get? What kind of customer service is that???" Long story short, they do not know at ALL when an OCA is time stamped for pickup, if it's when you go into it at the start, or when you stop complete it. Completely retarded and ignorant BS they are pulling. They said they'd "Get back to me." Maybe when they pull their heads out of their asses. [/QUOTE]
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