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<blockquote data-quote="40andOut" data-source="post: 1139242">These customers were traced in the AM prior to ORION. When the ORION team came in they tossed out the trace that was used previously on my route. Before and during the ride I let the ORION team know which business had verbal time commits from us, and who closed early. They refused to enter any delivery windows because the resulting ORION Delivery Order projected miles far above my normal miles.&nbsp; As a result, each day is now looped completely different. My miles are way up (5-40 miles a day more), my customers are literally swearing at me, and I am stumbling over bulk floor stops to pull residential stops from the back shelves every day. I am also breaking off to get to business before they close every day, which was never a problem before. ORION cannot figure out how to loop my route to avoid breaking off because the ORION team refuses to enter known close times (some as early as 3 PM), but I still must avoid missed stops, so I break off. You see this has been the UPS way since our stock went public. The edict comes down from corporate that a certain program has to be implemented at 85% or above. So the managers sacrifice all common sense to make the number. I really miss the days (now far removed) when managers actually cared what was best for the company rather than making the flavor of the month number work. I had a great deal of respect for those manager of old. They were tough but they at least did not ask you to miss-sheet missed stops, deliver damages etc. etc.</blockquote>

[QUOTE="40andOut, post: 1139242"] These customers were traced in the AM prior to ORION. When the ORION team came in they tossed out the trace that was used previously on my route. Before and during the ride I let the ORION team know which business had verbal time commits from us, and who closed early. They refused to enter [B]any[/B] delivery windows because the resulting ORION Delivery Order projected miles far above my normal miles. As a result, each day is now looped completely different. My miles are way up (5-40 miles a day more), my customers are literally swearing at me, and I am stumbling over bulk floor stops to pull residential stops from the back shelves every day. I am also breaking off to get to business before they close every day, which was never a problem before. ORION cannot figure out how to loop my route to avoid breaking off because the ORION team refuses to enter known close times (some as early as 3 PM), but I still must avoid missed stops, so I break off. You see this has been the UPS way since our stock went public. The edict comes down from corporate that a certain program has to be implemented at 85% or above. So the managers sacrifice all common sense to make the number. I really miss the days (now far removed) when managers actually cared what was best for the company rather than making the flavor of the month number work. I had a great deal of respect for those manager of old. They were tough but they at least did not ask you to miss-sheet missed stops, deliver damages etc. etc. [/QUOTE]

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