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Have you heard of the Orion System, what do you know?
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<blockquote data-quote="&#039;Lord Brown&#039;s bidding&#039;" data-source="post: 1150634" data-attributes="member: 32753"><p>It is not bad-mouthing UPS reminding customers they can ask for a refund, that's good customer service. That is something UPS provides, just many aren't aware of it. Hit them in the pocket and that can effect change as well, but from way high up. I don't necessarily want my center manager to have to choose between his job and making my life more sane by not forcing compliance on me, I want those way high up with some skin in this game, too, and that would be their money.</p><p></p><p>Oh, and I don't tell people to call the 1-800 number; <a href="mailto:facebook@ups.com">facebook@ups.com</a> is more effective.</p></blockquote><p></p>
[QUOTE="'Lord Brown's bidding', post: 1150634, member: 32753"] It is not bad-mouthing UPS reminding customers they can ask for a refund, that's good customer service. That is something UPS provides, just many aren't aware of it. Hit them in the pocket and that can effect change as well, but from way high up. I don't necessarily want my center manager to have to choose between his job and making my life more sane by not forcing compliance on me, I want those way high up with some skin in this game, too, and that would be their money. Oh, and I don't tell people to call the 1-800 number; [email]facebook@ups.com[/email] is more effective. [/QUOTE]
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Have you heard of the Orion System, what do you know?
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