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Brown Cafe UPS Forum
UPS Union Issues
He said, she said Termination
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<blockquote data-quote="GeorgiaBrown" data-source="post: 593496" data-attributes="member: 24716"><p>To all,</p><p> </p><p>I went out and met with the BA on my route yesterday and we went and visited the customer in question....</p><p> </p><p>I showed the BA where I stopped to make the delivery, showed him the door I used and described the conditions that day... then we went inside and spoke with the customer...</p><p> </p><p>Only one lady on staff yesterday, she was not the lady who was looking for the package that day.... she was dumbfounded when she learned that I had been terminated for this.... <em><span style="color: blue">she was on the verge of crying</span></em>.....she said and I quote "<span style="color: red"><strong><em>I told the manager who came out here that I did not want anything to happen to the driver (me) for this</em></strong></span>" she went on to say "<span style="color: red"><strong><em>She told me nothing would happen</em></strong></span>" that she "<span style="color: red"><em><strong>only wanted to get the facts of the situation</strong></em></span>"....</p><p> </p><p>Come to find out...... some interesting facts.</p><p> </p><p>1) Customer <span style="color: red"><strong><em><u>did not</u></em></strong></span> stay at the location all day as described by UPS management (they left location around mid-morning and returned around 11:30) If you recall I made the attempt at 11:52</p><p> </p><p>2) Customers were having lunch in a back room (<span style="color: red"><strong><em>keep in mind this building is nearly 200 years old, heavy thick wooden doors and solid stacked stone and mortar interior walls</em></strong></span>) around the time period 11:45 to 12:45.........(I parked on the street which is at the front of the building)</p><p> </p><p>3) The most important facts.....A) When the customers left that morning they used the side door to get to the parking lot and their vehicle... <span style="color: red"><strong><em>they locked all doors</em></strong></span> (including the one I tried, the front door) When they returned at 11:30 the customer said <span style="color: red"><strong><em>there is a possibility that they forgot to unlock the front door</em></strong></span>.....The customer told me and the BA that they <span style="color: blue"><strong><u>told my manager this</u></strong></span> when she was interviewed by UPS....B) The customer said they have been having problems for months with the front door handle sticking and not being able to turn....have had numberous people think they were closed during posted open days because of this.... (<span style="color: blue"><strong><u>she told my manager this as well</u></strong></span>) and as a follow up they had a newly posted sign on the front door (which I took a picture of) that says "<strong><em><span style="color: red">While this door's handle is being repaired please use the side door</span></em></strong>" ........The BA was very pleased with the results of this visit and as we left the location he said "I think it's obvious UPS has been out on a witchhunt here".....</p><p> </p><p>And as a final thought........</p><p> </p><p>The BA told me the Division Manager (who personally hates me apparently) revealed to center manager, who subsequently told the BA "I see in his (mine) GPS information that he was at the location but I don't believe he even got out of the car"!!!!!!!!! and this after I was told they did not have the GPS information!!</p><p> </p><p>What a crock of #$%$^^%&</p></blockquote><p></p>
[QUOTE="GeorgiaBrown, post: 593496, member: 24716"] To all, I went out and met with the BA on my route yesterday and we went and visited the customer in question.... I showed the BA where I stopped to make the delivery, showed him the door I used and described the conditions that day... then we went inside and spoke with the customer... Only one lady on staff yesterday, she was not the lady who was looking for the package that day.... she was dumbfounded when she learned that I had been terminated for this.... [I][COLOR=blue]she was on the verge of crying[/COLOR][/I].....she said and I quote "[COLOR=red][B][I]I told the manager who came out here that I did not want anything to happen to the driver (me) for this[/I][/B][/COLOR]" she went on to say "[COLOR=red][B][I]She told me nothing would happen[/I][/B][/COLOR]" that she "[COLOR=red][I][B]only wanted to get the facts of the situation[/B][/I][/COLOR]".... Come to find out...... some interesting facts. 1) Customer [COLOR=red][B][I][U]did not[/U][/I][/B][/COLOR] stay at the location all day as described by UPS management (they left location around mid-morning and returned around 11:30) If you recall I made the attempt at 11:52 2) Customers were having lunch in a back room ([COLOR=red][B][I]keep in mind this building is nearly 200 years old, heavy thick wooden doors and solid stacked stone and mortar interior walls[/I][/B][/COLOR]) around the time period 11:45 to 12:45.........(I parked on the street which is at the front of the building) 3) The most important facts.....A) When the customers left that morning they used the side door to get to the parking lot and their vehicle... [COLOR=red][B][I]they locked all doors[/I][/B][/COLOR] (including the one I tried, the front door) When they returned at 11:30 the customer said [COLOR=red][B][I]there is a possibility that they forgot to unlock the front door[/I][/B][/COLOR].....The customer told me and the BA that they [COLOR=blue][B][U]told my manager this[/U][/B][/COLOR] when she was interviewed by UPS....B) The customer said they have been having problems for months with the front door handle sticking and not being able to turn....have had numberous people think they were closed during posted open days because of this.... ([COLOR=blue][B][U]she told my manager this as well[/U][/B][/COLOR]) and as a follow up they had a newly posted sign on the front door (which I took a picture of) that says "[B][I][COLOR=red]While this door's handle is being repaired please use the side door[/COLOR][/I][/B]" ........The BA was very pleased with the results of this visit and as we left the location he said "I think it's obvious UPS has been out on a witchhunt here"..... And as a final thought........ The BA told me the Division Manager (who personally hates me apparently) revealed to center manager, who subsequently told the BA "I see in his (mine) GPS information that he was at the location but I don't believe he even got out of the car"!!!!!!!!! and this after I was told they did not have the GPS information!! What a crock of #$%$^^%& [/QUOTE]
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He said, she said Termination
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