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Heard about customer complaints?
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<blockquote data-quote="tourists24" data-source="post: 568200" data-attributes="member: 11490"><p>havent heard of national complaints yet in our center, but it doesnt suprise me if it is happening. I hear it from a lot of customers on my route when they cut routes. I end up with about 20 stops of business that are used to morning delivery, but when cuts happen, I end up getting to them between 3 and 5. Customer service is secondary to reports and making the number of routes allowed by higher ups. Our immediate bosses (on cars and center manager) are simply secretaries</p></blockquote><p></p>
[QUOTE="tourists24, post: 568200, member: 11490"] havent heard of national complaints yet in our center, but it doesnt suprise me if it is happening. I hear it from a lot of customers on my route when they cut routes. I end up with about 20 stops of business that are used to morning delivery, but when cuts happen, I end up getting to them between 3 and 5. Customer service is secondary to reports and making the number of routes allowed by higher ups. Our immediate bosses (on cars and center manager) are simply secretaries [/QUOTE]
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Heard about customer complaints?
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