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Heard about customer complaints?
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<blockquote data-quote="dannyboy" data-source="post: 568354" data-attributes="member: 484"><p>HHmmmmm</p><p> </p><p>Lets see, we have pencil pushers that make liars out of our sales forces because they dictate how many drivers are allowed on road, so we have to deliver late air. And the Business that normally gets a morning delivery gets it at 3:30 today because of the cuts.</p><p> </p><p>The customer raises hell with us because of the poor service, and we are to say nothing except that we love what we are doing, and everything is wonderful, it must be the customers attitude that needs fixing, it surely cant be the people at UPS?</p><p> </p><p>Wake up sir, there are serious divisions in our organization. And serious issues in providing the promises you make to get our business. I hate some faceless, nameless bureaucrat that makes a liar out of not only my company, but of myself.</p><p> </p><p>I guess we just need to tell them the same thing we are told. Shut up, no body wants to hear it. Just do what you can.</p><p> </p><p></p><p>And your solution would be what?</p><p> </p><p></p><p> </p><p>I guess that is what this company and our country has sunk to. Shoot the guy for telling the customer the truth. What, if we lie to them it should get us a promotion?</p><p> </p><p>The more you post, the more I am convinced you are a troll. Can trolls have kids........</p><p> </p><p>Or maybe its that you post what is really wrong with this company. For sure dont tell the emperor he has no clothes.</p><p> </p><p>Unless Corp has an idea we have a problem, how can they fix it?</p><p> </p><p>Then of course, if you have a bunch of dishonest managers that are trying to keep the truth from atlanta........well I could see where that would get your panties in a wad.<img src="/community/styles/default/xenforo/smilies/FeltTip/happy-very.png" class="smilie" loading="lazy" alt=":happy-very:" title="Happy Very :happy-very:" data-shortname=":happy-very:" /></p><p> </p><p>d</p></blockquote><p></p>
[QUOTE="dannyboy, post: 568354, member: 484"] HHmmmmm Lets see, we have pencil pushers that make liars out of our sales forces because they dictate how many drivers are allowed on road, so we have to deliver late air. And the Business that normally gets a morning delivery gets it at 3:30 today because of the cuts. The customer raises hell with us because of the poor service, and we are to say nothing except that we love what we are doing, and everything is wonderful, it must be the customers attitude that needs fixing, it surely cant be the people at UPS? Wake up sir, there are serious divisions in our organization. And serious issues in providing the promises you make to get our business. I hate some faceless, nameless bureaucrat that makes a liar out of not only my company, but of myself. I guess we just need to tell them the same thing we are told. Shut up, no body wants to hear it. Just do what you can. And your solution would be what? I guess that is what this company and our country has sunk to. Shoot the guy for telling the customer the truth. What, if we lie to them it should get us a promotion? The more you post, the more I am convinced you are a troll. Can trolls have kids........ Or maybe its that you post what is really wrong with this company. For sure dont tell the emperor he has no clothes. Unless Corp has an idea we have a problem, how can they fix it? Then of course, if you have a bunch of dishonest managers that are trying to keep the truth from atlanta........well I could see where that would get your panties in a wad.:happy-very: d [/QUOTE]
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