Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Help - Next Day Air Lost
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="upsdawg" data-source="post: 56246"><p>Regarding GSRs----the people at 800 PICKUPS enter info into a CAReS system that is a record of a particular customer calling in--it can be accessed by phone number or shipper number anywhere in the UPS System----so make sure that the person that you are talking to at the UPS 800 number enters that there was a GSR requested/denied.You can verify that a GSR was requested by asking the person answering the 800 number to check the notes in the system.We will issue a GSR past 15 days , but only if we have proof that a customer contacted us within the 15 day window.</p></blockquote><p></p>
[QUOTE="upsdawg, post: 56246"] Regarding GSRs----the people at 800 PICKUPS enter info into a CAReS system that is a record of a particular customer calling in--it can be accessed by phone number or shipper number anywhere in the UPS System----so make sure that the person that you are talking to at the UPS 800 number enters that there was a GSR requested/denied.You can verify that a GSR was requested by asking the person answering the 800 number to check the notes in the system.We will issue a GSR past 15 days , but only if we have proof that a customer contacted us within the 15 day window. [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Brown Cafe UPS Forum
UPS Discussions
Help - Next Day Air Lost
Top