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Help - Next Day Air Lost
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<blockquote data-quote="lostintransit" data-source="post: 56252"><p>You guys are great, thanks for responding!! You have helped turn a sour experience, with the UPS call center's cavalier attitude, into a more positive UPS image for me.</p><p></p><p>Ok2bclever - thank you for the information! I will do that.</p><p></p><p>racerx - I just called PICK UPS to request a GSR on two packages (ending with 2597 &amp; 2765) I was told that there are still open tracers on the packages and that no refund can be done with an open tracer. He even gave me the delivery date, signature info etc., but said that it does not clear a tracer. I explained that these 2 packages were part of a 6-package shipment with two pkg.s still missing (with tracers), and what would happen if the 15 days from the scheduled delivery date passed before the other two were found. He told me to wait till Monday and see what transpires between now and then. So, I guess it will be a wait and see situation.</p></blockquote><p></p>
[QUOTE="lostintransit, post: 56252"] You guys are great, thanks for responding!! You have helped turn a sour experience, with the UPS call center's cavalier attitude, into a more positive UPS image for me. Ok2bclever - thank you for the information! I will do that. racerx - I just called PICK UPS to request a GSR on two packages (ending with 2597 & 2765) I was told that there are still open tracers on the packages and that no refund can be done with an open tracer. He even gave me the delivery date, signature info etc., but said that it does not clear a tracer. I explained that these 2 packages were part of a 6-package shipment with two pkg.s still missing (with tracers), and what would happen if the 15 days from the scheduled delivery date passed before the other two were found. He told me to wait till Monday and see what transpires between now and then. So, I guess it will be a wait and see situation. [/QUOTE]
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