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Help - Next Day Air Lost
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<blockquote data-quote="racerx" data-source="post: 56254"><p>Reduced, hell! If those packages were delivered 1 second after the guaranteed delivery time and date, you get all the charges refunded. Period. Just call 800 PICK UPS, tell them that you want a Guarenteed Service Refund (GSR), give them the tracking number, and they will refund the shipping charges. </p><p> </p><p>Looking at your tracking numbers, the 1st two were delivered at 3:10pm on Sept 15. All of your packages were guaranteed to be delivered by the end of day on the 15th, so, these were delivered on time. The 3rd package, the one ending in 2597, shows delivering on Sept 19th. This was 4 days late you should call for a GSR right away (your only have 15 days from the scheduled delivery date). All the rest of them are a little more complicated. If any of them deliver, call that day and request a GSR. But if any of these packages cannot be found, then you cannot file for a GSR. You will have to get reimbursed through the claims process. After 8 days, we will issue you a claim number and fax you a claim form. You will need to add the shipping charges to the value of the items lost and you will get reimbursed that way. </p><p> </p><p>If any of this is confusing, let me know..</p></blockquote><p></p>
[QUOTE="racerx, post: 56254"] Reduced, hell! If those packages were delivered 1 second after the guaranteed delivery time and date, you get all the charges refunded. Period. Just call 800 PICK UPS, tell them that you want a Guarenteed Service Refund (GSR), give them the tracking number, and they will refund the shipping charges. Looking at your tracking numbers, the 1st two were delivered at 3:10pm on Sept 15. All of your packages were guaranteed to be delivered by the end of day on the 15th, so, these were delivered on time. The 3rd package, the one ending in 2597, shows delivering on Sept 19th. This was 4 days late you should call for a GSR right away (your only have 15 days from the scheduled delivery date). All the rest of them are a little more complicated. If any of them deliver, call that day and request a GSR. But if any of these packages cannot be found, then you cannot file for a GSR. You will have to get reimbursed through the claims process. After 8 days, we will issue you a claim number and fax you a claim form. You will need to add the shipping charges to the value of the items lost and you will get reimbursed that way. If any of this is confusing, let me know.. [/QUOTE]
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