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Brown Cafe UPS Forum
UPS Discussions
high value damage claim denied. Seeking advise
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<blockquote data-quote="Dustyroads" data-source="post: 648010" data-attributes="member: 22610"><p>It was packaged in a box made of two layers of steel? Hmmmm... I've worked for ups for 30 years, and never seen a forklift in our building, ever. We don't really handle things on pallets, therefore, there would be nothing to pick up with the forklift. I've handled fragile packages for years, and I'm just saying, I see lots of things go through in wooden boxes, to one particular manufacturing facility on my route, and I've never seen a wooden box that has been punctured, in my 30 years. </p><p> </p><p>While I am sure that you are upset with both the damage and with the reluctance of the insurer to pay the claim, my advice was just for future reference, you might want to pack them in a wooden box. Take it or leave it.</p></blockquote><p></p>
[QUOTE="Dustyroads, post: 648010, member: 22610"] It was packaged in a box made of two layers of steel? Hmmmm... I've worked for ups for 30 years, and never seen a forklift in our building, ever. We don't really handle things on pallets, therefore, there would be nothing to pick up with the forklift. I've handled fragile packages for years, and I'm just saying, I see lots of things go through in wooden boxes, to one particular manufacturing facility on my route, and I've never seen a wooden box that has been punctured, in my 30 years. While I am sure that you are upset with both the damage and with the reluctance of the insurer to pay the claim, my advice was just for future reference, you might want to pack them in a wooden box. Take it or leave it. [/QUOTE]
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high value damage claim denied. Seeking advise
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