Home
Forums
New posts
Search forums
What's new
New posts
Latest activity
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Home
Forums
The Competition
FedEx Discussions
Home Delivery with indirect signature...
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="HomeDelivery" data-source="post: 871357" data-attributes="member: 33696"><p>... a customer complained that they have filed a pre-authorized form to DR packages on her front porch.</p><p></p><p>but this was for FedEx Express & I didn't get any prompts on my scanner to do so. I had to explain to the customer that Ground/home delivery is a separate division of FedEx & would still need for her to sign my scanner</p><p></p><p> <Shrugs></p><p></p><p>this was the 2nd instance that I have run into; the other was to DR packages in a townhome with a shared hallway; I didn't do it since i was trained not to DR in cases like that. Customer complaint but was not paid since I said it was my call not to release it in a high claim area. Didn't know he had filed something similar to DR them in front of his door in plain view of the neighbors' doors</p><p></p><p>they better work on integrating this to Home Delivery <img src="/community/styles/default/xenforo/smilies/FeltTip/smart.png" class="smilie" loading="lazy" alt=":smart:" title="Smart :smart:" data-shortname=":smart:" /></p></blockquote><p></p>
[QUOTE="HomeDelivery, post: 871357, member: 33696"] ... a customer complained that they have filed a pre-authorized form to DR packages on her front porch. but this was for FedEx Express & I didn't get any prompts on my scanner to do so. I had to explain to the customer that Ground/home delivery is a separate division of FedEx & would still need for her to sign my scanner <Shrugs> this was the 2nd instance that I have run into; the other was to DR packages in a townhome with a shared hallway; I didn't do it since i was trained not to DR in cases like that. Customer complaint but was not paid since I said it was my call not to release it in a high claim area. Didn't know he had filed something similar to DR them in front of his door in plain view of the neighbors' doors they better work on integrating this to Home Delivery :smart: [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
The Competition
FedEx Discussions
Home Delivery with indirect signature...
Top