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How about customers that understand our job and UPS's great time in transit?
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<blockquote data-quote="dannyboy" data-source="post: 454928" data-attributes="member: 484"><p>Brownie</p><p> </p><p>You are a driver after mine own heart<img src="/community/styles/default/xenforo/smilies/FeltTip/happy-very.png" class="smilie" loading="lazy" alt=":happy-very:" title="Happy Very :happy-very:" data-shortname=":happy-very:" /></p><p> </p><p>That is the part about UPS that i loved the most, and miss the most.</p><p> </p><p>For a lot of my customers, UPS was their lifeline to the rest of the world. For several, it was a huge part of their bottom line. As such, I felt a part of their business, just as much as the sales person or the secretary. And for the most part, those people treated me as a valued part of their business. It was teamwork. They needed me/us and we needed them.</p><p> </p><p>With residential customers it was a bit different. Mostly they dont rely on our deliveries to make money. But the deliveries are just as important to them none the less. And the joy that comes from delivering a package a day before we were scheduled is ........well you know.</p><p> </p><p>I got to know the families. Watched the kids be born (in most cases not literally), grow up, go off to school. Some we had to "educate" while they were growing up. We were a part of the neighborhood. We watch over the "hood" and know when things are not right.</p><p> </p><p>And for most motorists, help is welcomed, but never so much as with the relief knowing it is a UPS man that is stopping after dark to help the woman by herself change the tire.</p><p> </p><p>Our "job" is so much more than just delivering that brown box. It is to represent the company and the drivers that came before. A tradition.</p><p> </p><p>And with that tradition comes Christmas. And I guess that is why I have a hard time dealing with the know it all people bad mouthing our service during hard times, cause I know the struggles the drivers faced, and the personal failure they felt each day, as the packages backed up in the system. A personal failure not of their own making, but yet the feeling is there. That we let the customers down. Those very same customers I described above.</p><p> </p><p>Sorry for the rant. Note to self, keep it short.</p><p> </p><p>d</p></blockquote><p></p>
[QUOTE="dannyboy, post: 454928, member: 484"] Brownie You are a driver after mine own heart:happy-very: That is the part about UPS that i loved the most, and miss the most. For a lot of my customers, UPS was their lifeline to the rest of the world. For several, it was a huge part of their bottom line. As such, I felt a part of their business, just as much as the sales person or the secretary. And for the most part, those people treated me as a valued part of their business. It was teamwork. They needed me/us and we needed them. With residential customers it was a bit different. Mostly they dont rely on our deliveries to make money. But the deliveries are just as important to them none the less. And the joy that comes from delivering a package a day before we were scheduled is ........well you know. I got to know the families. Watched the kids be born (in most cases not literally), grow up, go off to school. Some we had to "educate" while they were growing up. We were a part of the neighborhood. We watch over the "hood" and know when things are not right. And for most motorists, help is welcomed, but never so much as with the relief knowing it is a UPS man that is stopping after dark to help the woman by herself change the tire. Our "job" is so much more than just delivering that brown box. It is to represent the company and the drivers that came before. A tradition. And with that tradition comes Christmas. And I guess that is why I have a hard time dealing with the know it all people bad mouthing our service during hard times, cause I know the struggles the drivers faced, and the personal failure they felt each day, as the packages backed up in the system. A personal failure not of their own making, but yet the feeling is there. That we let the customers down. Those very same customers I described above. Sorry for the rant. Note to self, keep it short. d [/QUOTE]
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How about customers that understand our job and UPS's great time in transit?
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