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How is that recorded?
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<blockquote data-quote="over9five" data-source="post: 683114" data-attributes="member: 1401"><p>As would I.</p><p></p><p>But now we have a customer tracking a package that is never scanned. (Or not until the clerk scans it, maybe at 11pm). The customer is pissed, calls UPS, but at 5pm, the call center knows nothing either. Has to be a way for the driver to record it so someone tracking it during normal business hours <strong>can</strong> track it.</p></blockquote><p></p>
[QUOTE="over9five, post: 683114, member: 1401"] As would I. But now we have a customer tracking a package that is never scanned. (Or not until the clerk scans it, maybe at 11pm). The customer is pissed, calls UPS, but at 5pm, the call center knows nothing either. Has to be a way for the driver to record it so someone tracking it during normal business hours [B]can[/B] track it. [/QUOTE]
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How is that recorded?
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