I guess you handle all those BROKEN $20 bottles of MonaVie, Tahitian NONI and Xango... Then you also have the broken bottles of Boost and Baby formula... The list goes on and on...
Been there done that!! Drugstore.com sucks the most, they cram all those laundry detergent containers in the box with about 5 or 6 air bags (useless) for cushioning. I was told UPS contacted them about their damages, they did not see anything wrong, UPS asked them to pack it better, they said it wasn't cost effective (sound familiar?) So UPS pays no claims on a drugstore.com damage, This is what I was told by my compliance guy, he even showed me the e-mailed response from drugstore.com.. UNBELIEVABLE!! UPS is happy because they don't pay the claim, drugstore.com is happy because they save money on cushioning, and last but not least i'm happy because I make overtime off of people's stupidity.. (stupidity equals job security!!)