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how sale reps are paid..
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<blockquote data-quote="BrownSuit" data-source="post: 383482" data-attributes="member: 14437"><p>I would also challenge anybody who thinks a monkey can work in sales to answer the following questions:</p><p></p><p></p><ol> <li data-xf-list-type="ol">What are the current Fuel Surcharges?</li> <li data-xf-list-type="ol">When do they change?</li> <li data-xf-list-type="ol">How are they calculated?</li> <li data-xf-list-type="ol">How does this differ from our competitors?</li> <li data-xf-list-type="ol">Name the 6 services that comprise the Domestic Air Portfolio</li> <li data-xf-list-type="ol">Which air service does UPS have that no other carrier offers?</li> <li data-xf-list-type="ol">What the time guarantees on our international service?</li> <li data-xf-list-type="ol">Name the 6 service levels for importing a package from Canada</li> <li data-xf-list-type="ol">Which service levels are brokerage costs included on?</li> <li data-xf-list-type="ol">What is the average delivery area for a 1 and 2 day ground package respectively?</li> <li data-xf-list-type="ol">What are the Surcharges for Residential Packages?</li> <li data-xf-list-type="ol">What are the Out of Area Surcharges?</li> <li data-xf-list-type="ol">Why are there two different amounts for each surcharge and what do they mean?</li> <li data-xf-list-type="ol">How do our competitors fare in regards to the surcharges?</li> <li data-xf-list-type="ol">How do our discounts work?</li> </ol><p>It's not just about knowing a box and the label on it. It's knowing the competitors box, the service levels, the differences, and how cost factors into all of this. </p><p></p><p>DHL, the thorn in a lot of people's flesh has a 2% higher fuel surcharge in air and international services. It's kinda helpful to know this going into the customer's location. FedEx calculates theirs differently with discounts, that's good to know too.</p><p></p><p>There are similar questions that would apply to any job from Loading, to Sorting, to Driving to being a Sup, IE, 800, center manager, etc. EVERY JOB REQUIRES A DEGREE OF SKILL AND INTELLIGENCE. Take any UPSer from another division and challenge them to do a different job for a day and they will fumble. It's not as easy as it seems.</p></blockquote><p></p>
[QUOTE="BrownSuit, post: 383482, member: 14437"] I would also challenge anybody who thinks a monkey can work in sales to answer the following questions: [LIST=1] [*]What are the current Fuel Surcharges? [*]When do they change? [*]How are they calculated? [*]How does this differ from our competitors? [*]Name the 6 services that comprise the Domestic Air Portfolio [*]Which air service does UPS have that no other carrier offers? [*]What the time guarantees on our international service? [*]Name the 6 service levels for importing a package from Canada [*]Which service levels are brokerage costs included on? [*]What is the average delivery area for a 1 and 2 day ground package respectively? [*]What are the Surcharges for Residential Packages? [*]What are the Out of Area Surcharges? [*]Why are there two different amounts for each surcharge and what do they mean? [*]How do our competitors fare in regards to the surcharges? [*]How do our discounts work? [/LIST] It's not just about knowing a box and the label on it. It's knowing the competitors box, the service levels, the differences, and how cost factors into all of this. DHL, the thorn in a lot of people's flesh has a 2% higher fuel surcharge in air and international services. It's kinda helpful to know this going into the customer's location. FedEx calculates theirs differently with discounts, that's good to know too. There are similar questions that would apply to any job from Loading, to Sorting, to Driving to being a Sup, IE, 800, center manager, etc. EVERY JOB REQUIRES A DEGREE OF SKILL AND INTELLIGENCE. Take any UPSer from another division and challenge them to do a different job for a day and they will fumble. It's not as easy as it seems. [/QUOTE]
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