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I need help with a driver release procedure
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<blockquote data-quote="Dustyroads" data-source="post: 583704" data-attributes="member: 22610"><p>I delivered packages for several years before we began driver releasing packages. And, when we were first trained on driver release, and a few times since, they said, if we see the customer coming to the door, or see them in the yard...we leave the package, wave, make eye contact, point to the package, etc. Where this applies, say your customer is mowing in the back yard. You see them, smile, hold the package up where they can see it, place it on the porch, turn, smile, wave. Or, if you go to the door, and knock, and someone says, just a minute, who is it, etc., you say, UPS, your package is by the door. That is a very different situation from going to a residence where you see an elderly woman with a walker through the window.</p></blockquote><p></p>
[QUOTE="Dustyroads, post: 583704, member: 22610"] I delivered packages for several years before we began driver releasing packages. And, when we were first trained on driver release, and a few times since, they said, if we see the customer coming to the door, or see them in the yard...we leave the package, wave, make eye contact, point to the package, etc. Where this applies, say your customer is mowing in the back yard. You see them, smile, hold the package up where they can see it, place it on the porch, turn, smile, wave. Or, if you go to the door, and knock, and someone says, just a minute, who is it, etc., you say, UPS, your package is by the door. That is a very different situation from going to a residence where you see an elderly woman with a walker through the window. [/QUOTE]
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I need help with a driver release procedure
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