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I need opinions from sups and union....
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<blockquote data-quote="j13501" data-source="post: 362959" data-attributes="member: 918"><p>One fact you should understand about supervising is this - you can't please all the people all the time. You are the "boss" in your operation and let's face it- people all over the world love to comment about why and how the "boss" is wrong. It's not just a UPS thing. </p><p></p><p>Since you need to have your team achieve their quality and productivity goals, and some of your people may object to what you're asking them to do, you will never be successful by bringing in donuts every week as a reward. </p><p></p><p>You are making a mistake of treating people the way YOU would like to be treated, rather than how they want to be treated. Some people appreciates your efforts - Others just want to get their job done and get out of there. People are all different. </p><p></p><p>Your best bet is to communicate with your people directly- explain what your area goals are and then give individual feedback on results. Make sure you give both positive comments for good results as well as formative feedback to people who need to improve. </p><p></p><p>Save the buying of any food for good results that have been accomplished by the entire group over a period of time. In that way, it is a "thank you" for good results. Remember that when you do someone "extra" for any group of people every week over a period of time, it gets taken for granted. Again, it's not a UPS thing, it's a people thing. </p><p></p><p>Good Luck, learning to be a supervisor is like any other job- you make mistakes every day. Just learn from your mistakes and you'll be successful over time.</p></blockquote><p></p>
[QUOTE="j13501, post: 362959, member: 918"] One fact you should understand about supervising is this - you can't please all the people all the time. You are the "boss" in your operation and let's face it- people all over the world love to comment about why and how the "boss" is wrong. It's not just a UPS thing. Since you need to have your team achieve their quality and productivity goals, and some of your people may object to what you're asking them to do, you will never be successful by bringing in donuts every week as a reward. You are making a mistake of treating people the way YOU would like to be treated, rather than how they want to be treated. Some people appreciates your efforts - Others just want to get their job done and get out of there. People are all different. Your best bet is to communicate with your people directly- explain what your area goals are and then give individual feedback on results. Make sure you give both positive comments for good results as well as formative feedback to people who need to improve. Save the buying of any food for good results that have been accomplished by the entire group over a period of time. In that way, it is a "thank you" for good results. Remember that when you do someone "extra" for any group of people every week over a period of time, it gets taken for granted. Again, it's not a UPS thing, it's a people thing. Good Luck, learning to be a supervisor is like any other job- you make mistakes every day. Just learn from your mistakes and you'll be successful over time. [/QUOTE]
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