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<blockquote data-quote="Fred&#039;s Myth" data-source="post: 4846351" data-attributes="member: 55587"><p>Had a customer who used their Route&Box address when we’d converted to 911 system years earlier. In order to file claims for lates. I was a swing who’d never delivered that route, and no one in the loop could give me more than ‘I think it’s around here somewhere’ on the map. </p><p>I made the mistake of commenting that I’d take it out, but that it would probably come back (it did). I checked every mailbox on that street- no name or address on or in them. That was on a Friday, was on vacation the following week.</p><p>When I came back I was immediately called to my manager’s office, who had a warning letter waiting.</p><p>In fairness to him, he was told by SM to do so. He allowed me to explain, then tore up the WL. Earned my respect.</p><p>That customer marked their gate right after that. friend them all if they can’t mark their address!</p></blockquote><p></p>
[QUOTE="Fred's Myth, post: 4846351, member: 55587"] Had a customer who used their Route&Box address when we’d converted to 911 system years earlier. In order to file claims for lates. I was a swing who’d never delivered that route, and no one in the loop could give me more than ‘I think it’s around here somewhere’ on the map. I made the mistake of commenting that I’d take it out, but that it would probably come back (it did). I checked every mailbox on that street- no name or address on or in them. That was on a Friday, was on vacation the following week. When I came back I was immediately called to my manager’s office, who had a warning letter waiting. In fairness to him, he was told by SM to do so. He allowed me to explain, then tore up the WL. Earned my respect. That customer marked their gate right after that. friend them all if they can’t mark their address! [/QUOTE]
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