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I want to live in I.E. world
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<blockquote data-quote="dannyboy" data-source="post: 597873" data-attributes="member: 484"><p>Cost control is a very important part of the business plan. But you have to be careful not to spend 10 bucks to save a quarter as well.</p><p> </p><p>In my business, as in UPS's, I provide a service and a series of goods that the customer wants. There are a lot of people that sell similar service as I offer......at least it would appear so on the surface.</p><p> </p><p>Take today for instance. The lady gave me the dimensions of the pond she wanted, and that she wanted it very low maintenance.</p><p> </p><p>My bid was around 20 grand. She responded that she was thinking about 8. </p><p> </p><p>Now, there will be landscapers, or even the grass cutting guy that will offer to put it in for that amount. And maybe for a year or so, she might like what she sees. But in the second year on, it will become a monster that is out of control until it gets to the point that it can not be fixed, but must be torn out and redone.</p><p> </p><p>With me, the job gets dont right, first time, every time. Yes, I cost more than most, but they get better dependability, a pretty much perfect product, and consistent service that delivers what is promised.</p><p> </p><p>Unlike so many others that grab the money and go out of business.</p><p> </p><p>So while the bottom line is nice (bottom shopping)price wise, most customers are interested in value for the money. And that is where UPS fits the bill. Not the cheapest, but best value for the buck.</p><p> </p><p>And that is the way I run my business as well.</p><p> </p><p>Over the years, pretty much by hit and miss, I developed a computer program into which I enter the basics of the job. The program then figures out the projected costs associated with doing this job, and spits out the cost.</p><p> </p><p>At one time, I wanted the job more than the customer, and cut the price to get it. Several times I ended up in the hole on the project, so I never deviate from what the program suggests the cost to be. </p><p> </p><p>So those jobs I can not make a profit on, those I let others build, knowing that in the future, they will call me back to do it right.</p><p> </p><p>So to give you the short version, dollar cost of an item is just one aspect of the true cost. Value gained is many times overlooked.</p><p> </p><p>BTW, you strike me as someone that would internet shop for two days on an item to save 30 cents. You always shop price, not value. I find that I get better service, quality etc if I focus on value instead of just price. </p><p> </p><p>And in the long run, that does save me money.</p><p> </p><p>d</p></blockquote><p></p>
[QUOTE="dannyboy, post: 597873, member: 484"] Cost control is a very important part of the business plan. But you have to be careful not to spend 10 bucks to save a quarter as well. In my business, as in UPS's, I provide a service and a series of goods that the customer wants. There are a lot of people that sell similar service as I offer......at least it would appear so on the surface. Take today for instance. The lady gave me the dimensions of the pond she wanted, and that she wanted it very low maintenance. My bid was around 20 grand. She responded that she was thinking about 8. Now, there will be landscapers, or even the grass cutting guy that will offer to put it in for that amount. And maybe for a year or so, she might like what she sees. But in the second year on, it will become a monster that is out of control until it gets to the point that it can not be fixed, but must be torn out and redone. With me, the job gets dont right, first time, every time. Yes, I cost more than most, but they get better dependability, a pretty much perfect product, and consistent service that delivers what is promised. Unlike so many others that grab the money and go out of business. So while the bottom line is nice (bottom shopping)price wise, most customers are interested in value for the money. And that is where UPS fits the bill. Not the cheapest, but best value for the buck. And that is the way I run my business as well. Over the years, pretty much by hit and miss, I developed a computer program into which I enter the basics of the job. The program then figures out the projected costs associated with doing this job, and spits out the cost. At one time, I wanted the job more than the customer, and cut the price to get it. Several times I ended up in the hole on the project, so I never deviate from what the program suggests the cost to be. So those jobs I can not make a profit on, those I let others build, knowing that in the future, they will call me back to do it right. So to give you the short version, dollar cost of an item is just one aspect of the true cost. Value gained is many times overlooked. BTW, you strike me as someone that would internet shop for two days on an item to save 30 cents. You always shop price, not value. I find that I get better service, quality etc if I focus on value instead of just price. And in the long run, that does save me money. d [/QUOTE]
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