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<blockquote data-quote="MechanicForBrown" data-source="post: 478428" data-attributes="member: 21088"><p>Thats funny, I checked my bill and it shows a 20% discount witch for me only saves $12 per month per phone. I have had this happen before where they forgot to take out a discount at all, when I called them I got a hard time so here is what you do;</p><p>#1 Ask to speek to a supervisor</p><p>#2 Tell the supervisor that you don't like the b.s the representative gave you about the issue</p><p>#3 tell him/her you will cancel your plan and go to Verizon if money isn't discounted off my bill Emediatly, as well as a one time discount for the horible customer service you experienced and the long wait.</p><p>#4 thank them sarcastically!! </p><p> This tecneque has worked for me on a number of ocassions, Hope it can help anyone else!!</p></blockquote><p></p>
[QUOTE="MechanicForBrown, post: 478428, member: 21088"] Thats funny, I checked my bill and it shows a 20% discount witch for me only saves $12 per month per phone. I have had this happen before where they forgot to take out a discount at all, when I called them I got a hard time so here is what you do; #1 Ask to speek to a supervisor #2 Tell the supervisor that you don't like the b.s the representative gave you about the issue #3 tell him/her you will cancel your plan and go to Verizon if money isn't discounted off my bill Emediatly, as well as a one time discount for the horible customer service you experienced and the long wait. #4 thank them sarcastically!! This tecneque has worked for me on a number of ocassions, Hope it can help anyone else!! [/QUOTE]
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