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<blockquote data-quote="helenofcalifornia" data-source="post: 515447" data-attributes="member: 5170"><p>I think you should call yourself "Sweet Jones." </p><p> </p><p>I agree that the driver should be patient and wait a "reasonable" time for a sig.. But I disagree that management will bend over backwards to keep that customer happy. My management team is more interested in under 9.5's than customer service. Keeping the client happy is pretty far down the list. That's why I try to put the 'S' back into UPS one stop at a time. (And is my work cut out for me after I come back from vaca!) Can we say kiss arse?</p></blockquote><p></p>
[QUOTE="helenofcalifornia, post: 515447, member: 5170"] I think you should call yourself "Sweet Jones." I agree that the driver should be patient and wait a "reasonable" time for a sig.. But I disagree that management will bend over backwards to keep that customer happy. My management team is more interested in under 9.5's than customer service. Keeping the client happy is pretty far down the list. That's why I try to put the 'S' back into UPS one stop at a time. (And is my work cut out for me after I come back from vaca!) Can we say kiss arse? [/QUOTE]
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