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<blockquote data-quote="Testicular Fortitude" data-source="post: 554988" data-attributes="member: 19549"><p>i will not accept any fedex ground or fedex home pkgs from any of my customers.i politely explain to my customers that the ground and home divisions are totally different companies.they must call the 1 800 number and schedule a pick up through the ground or home division.when one of your customers complain about the inferior service provided by ground or home tell them to call the toll free number for fedex and complain,also tell your customers to tell their shippers or recipients not to use fedex ground or home.as far as drop boxes are concerned leave the pkgs in there or return them to the shipper and explain the situation to them.the other option is after 3 days in the dropbox take pkgs and give to the ground or home route in your area.stand up for yourself and do whats right to preserve our jobs.</p></blockquote><p></p>
[QUOTE="Testicular Fortitude, post: 554988, member: 19549"] i will not accept any fedex ground or fedex home pkgs from any of my customers.i politely explain to my customers that the ground and home divisions are totally different companies.they must call the 1 800 number and schedule a pick up through the ground or home division.when one of your customers complain about the inferior service provided by ground or home tell them to call the toll free number for fedex and complain,also tell your customers to tell their shippers or recipients not to use fedex ground or home.as far as drop boxes are concerned leave the pkgs in there or return them to the shipper and explain the situation to them.the other option is after 3 days in the dropbox take pkgs and give to the ground or home route in your area.stand up for yourself and do whats right to preserve our jobs. [/QUOTE]
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