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I'm so sick of the Harassment and take away's
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<blockquote data-quote="l22" data-source="post: 1672923" data-attributes="member: 56868"><p>My problem with your criteria is that far too many couriers do NOT do the job correctly, yet are kept on because they cheat and have good numbers as the result of constant speeding, running, and falsifying. This is because of both management intimidation as well as the courier's lack of awareness of policy. If couriers would only take the time to familiarize themselves with policy, they would realize that what managers say about gaps and lates is BS and that as a courier, you should never run or speed, for both your sake and that of the company, even if it means lates, or in your terms, makes a person a bad courier. Any good manager will know these things. </p><p></p><p>From my time with the company, I have always been told "safety above all." The reality is that "safety above all" means obeying the rules of the road and using the proper methods - which includes no running and making every customer experience "outstanding."This reality often ends up resulting in lates and gaps. If the majority of couriers abided by safety above all, they would probably be like the 18 year courier you mentioned - who is smart, by the way. For you and many other couriers to say that a courier cannot do the job because they are slow and have lates is ridiculous. Why do you even care about that? This isn't Top Gun, buddy. Sounds like you have been drinking the kool-aid. We should all be focusing more on safety.</p></blockquote><p></p>
[QUOTE="l22, post: 1672923, member: 56868"] My problem with your criteria is that far too many couriers do NOT do the job correctly, yet are kept on because they cheat and have good numbers as the result of constant speeding, running, and falsifying. This is because of both management intimidation as well as the courier's lack of awareness of policy. If couriers would only take the time to familiarize themselves with policy, they would realize that what managers say about gaps and lates is BS and that as a courier, you should never run or speed, for both your sake and that of the company, even if it means lates, or in your terms, makes a person a bad courier. Any good manager will know these things. From my time with the company, I have always been told "safety above all." The reality is that "safety above all" means obeying the rules of the road and using the proper methods - which includes no running and making every customer experience "outstanding."This reality often ends up resulting in lates and gaps. If the majority of couriers abided by safety above all, they would probably be like the 18 year courier you mentioned - who is smart, by the way. For you and many other couriers to say that a courier cannot do the job because they are slow and have lates is ridiculous. Why do you even care about that? This isn't Top Gun, buddy. Sounds like you have been drinking the kool-aid. We should all be focusing more on safety. [/QUOTE]
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I'm so sick of the Harassment and take away's
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